- Hollywood Casino West Virginia Reopening Today
- Hollywood Casino West Virginia Reopening Dates
- Hollywood Casino West Virginia Reopening Phases
- Hollywood Casino West Virginia Reopening Phase 3
![Virginia Virginia](/uploads/1/3/4/1/134102522/732957951.gif)
To Our Valued Customers,
Play over 2000 slot machines, 60 table games, and a 20 table live poker room at Hollywood Casino Toledo. Featuring 5 restaurants and live entertainment. The only two casinos in North Carolina, Harrah’s Cherokee Casino Resort and Harrah’s Cherokee Valley River Casino are currently open. North Dakota casinos. Tribal casinos are generally open in North Dakota, although it is on a case by case basis. Ohio casinos remain open, but are subject to a curfew. Oklahoma casinos. We also offer live sports betting at our properties in Indiana, Iowa, Mississippi, Pennsylvania and West Virginia. In total, Penn National’s properties feature approximately 50,000 gaming.
We want to say thank you! We are very pleased with how our Phase 1 reopening plan has gone and we are continuing to move towards the full service resort that all of you have grown to love over the years. As always, the health and safety of everyone is our top priority and we will continue to operate our facility in accordance with all local, state and national health and hygiene protocols and mandates. Below are the guidelines being followed along with amenities that are currently offered.
- Adjusted casino hours will be 10am-2am daily.
- There is one entrance for guests, The Grande Hotel entrance, which is monitored by our security staff to ensure safety and proper social distancing.
- All guests and team members will be required to have non-invasive temperature checks as they enter the facility. Anyone presenting a temperature at/over 100.4 degrees will not be permitted to enter the facility.
- As ordered by the State of West Virginia, all team members and guests will be required to wear a face mask.
- The casino will operate at 50% occupancy of total floor capacity.
- Effective immediately, smoking is permitted on the second level gaming floor of our casino. Guests must continue to wear a mask unless actively eating, drinking or smoking. As a reminder all other areas of Mountaineer remain nonsmoking. This policy will be strictly enforced.
- Slot machines and Table Games will be arranged to allow for proper social distancing, as defined by the Governor's office reopening guidelines.
![Virginia Virginia](/uploads/1/3/4/1/134102522/331377494.jpg)
Mountaineer Casino will continue to follow CDC and local/state health guidelines for sanitizing and cleaning procedures.
- The casino will be deep cleaned and disinfected nightly when we are closed.
- Signage is displayed throughout the casino and the entire property regarding social distancing and health and hygiene. For guests as well as team members.
- We have installed plexiglass shields to offer protection and ensure distancing for guests and team members throughout the property.
- We have installed additional hand sanitizer dispensers throughout the entire property.
- Our staff will be cleaning and disinfecting high traffic areas and contact points more regularly throughout the day.
- All team members will receive training on COVID-19 safety protocols.
RESTAURANTS, HOTEL & SPA
- The Grande Hotel, with limited occupancy and specific cleaning protocols.
- The Spa at Mountaineer - Hours of operation Mon 10am-6pm, Tues & Wed closed, Thur-Sat 10am-6pm and Sun 9am-3pm.
- Big Al’s Deli - Hours of Operation: 10am-2am. Social distancing, with extra spacing will be in place.
- The Gatsby Restaurant - Hours of Operation: 9am-8pm. Social distancing, with extra spacing will be in place.
- LBV Steak & Pasta - Hours of Operation: Fri-Sat, 5pm-10pm. Sun, 4pm-8pm. Social distancing, with extra spacing will be in place.
- Mahogany Sports Bar - Hours of Operation: Fri-Sat, 5pm-10pm. Sun, Noon-9pm. Social distancing, with extra spacing will be in place.
- Center Bar - Hours of Operation: 10am-2am.
- The Gift Shop - Hours of Operation: Mon-Thurs, 10am-7pm. Fri-Sat, 10am-9pm. Sun, 10am-6pm.
- Hours of Operation: Mon-Fri 10am-12am, Sat-Sun 10am-1am.
Hollywood Casino West Virginia Reopening Today
Best Regards,
Jason Pugh
General Manager
Mountaineer Casino, Racetrack & Resort
WYOMISSING, Pa.--(BUSINESS WIRE)--Penn National Gaming, Inc. (NASDAQ: PENN) (“Penn National” or the “Company”) announced today that pursuant to an order from Governor Jim Justice, it will temporarily suspend operations at Hollywood Casino at Charles Town Races beginning tonight at midnight as a precautionary measure against the ongoing spread of COVID-19. The Governor will be continuing to work with the state’s licensed casinos, as well as local, state and federal health authorities to determine safe protocols for when operations may resume.
“The health and well-being of our guests and team members will always be our paramount concern,” said Jay Snowden, President and CEO of Penn National Gaming. “Since the coronavirus threat began, we have implemented stringent CDC-recommended protocols throughout our enterprise, including increased daily cleaning regimens, maximizing air circulation, cancelling or postponing all live events, and we’re in the process of reducing the number of chairs at our dining facilities, table games and poker rooms, as well as the number of slot machines in play at any one time, to increase social distancing, among other initiatives.
Hollywood Casino West Virginia Reopening Dates
“As for our nearly 1,300 team members at Hollywood Casino Hotel at Charles Town Races who will be impacted by this temporary closure, we plan to continue to pay their wages and benefits through the end of March. In addition, we’ll be donating perishable food items to the Jefferson County Community Ministries and other local organizations.
“This is a challenging time for all of us, and we are very appreciative of the overwhelming support and understanding from our guests and team members. We look forward to reopening our doors just as soon as possible. In the meantime, we will be taking the opportunity to continue our deep cleaning efforts and preparing our casino to welcome our loyal customers back,” concluded Mr. Snowden.
About Penn National Gaming
Hollywood Casino West Virginia Reopening Phases
Penn National Gaming owns, operates or has ownership interests in 41 gaming and racing properties in 19 jurisdictions and video gaming terminal operations with a focus on slot machine entertainment. We also offer live sports betting at our properties in Indiana, Iowa, Mississippi, Pennsylvania and West Virginia. In total, Penn National’s properties feature approximately 50,000 gaming machines, 1,300 table games and 8,800 hotel rooms. In addition, the Company operates an interactive gaming division through its subsidiary, Penn Interactive Ventures, LLC, which recently launched iGaming in Pennsylvania and, through strategic partnerships, operates online sports betting in Indiana, Pennsylvania and West Virginia. The Company also has a leading customer loyalty program, mychoice, with over five million active customers.
Forward-looking Statements
Hollywood Casino West Virginia Reopening Phase 3
All statements included in this press release, other than historical information or statements of historical fact, are “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements, including statements regarding COVID-19, the length of time Penn National’s casino in West Virginia will be required to remain closed and the impact of these or other potential closures on Penn National and its stakeholders are subject to risks, uncertainties and changes in circumstances that could significantly affect the Company’s future financial results and business. Accordingly, Penn National cautions that the forward-looking statements contained herein are qualified by important factors that could cause actual results to differ materially from those reflected by such statements. For more information on the potential factors that could affect the Company’s financial results and business, review the Company’s filings with the SEC, including, but not limited to, its Annual Report on Form 10-K and its Current Reports on Form 8-K. The Company does not intend to update publicly any forward-looking statements except as required by law. In light of these risks, uncertainties and assumptions, the forward-looking events discussed in this press release may not occur.